Terms of Service

Last updated: 30 May 2026

Welcome to HospoCV. By accessing or using our platform at hospocv.com (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using HospoCV, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

HospoCV reserves the right to modify these Terms at any time. Material changes will be posted on this page with the "Last updated" date at the top refreshed.

Your continued use of the Platform after such modifications constitutes your acceptance of the updated Terms.

2. Eligibility

To use HospoCV, you must be at least 16 years of age. By creating an account or submitting a referral, you represent and warrant that you meet this requirement.

HospoCV does not verify your right to work in any jurisdiction. You are solely responsible for ensuring you have appropriate work authorization with any employer you connect with through the Platform. Optional visa-status fields on your profile are informational only and not verified by HospoCV.

HospoCV reserves the right to refuse registration to any individual at its sole discretion.

3. Account Registration

To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding access to your account and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Profile URL (Username) Policy

When you create a profile on HospoCV, you select a unique profile URL (also referred to as a "slug" or "username") that will be accessible at hospocv.com/your-username. This section governs the use and management of profile URLs.

4.1 License, Not Ownership

Your profile URL is a license granted by HospoCV for your use of the Platform. You do not own your profile URL. This license is non-exclusive, non-transferable, revocable, and subject to these Terms. HospoCV retains all rights, title, and interest in and to all profile URLs.

4.2 Right to Reclaim, Modify, or Reassign

HospoCV reserves the right, at its sole discretion and without prior notice or liability, to reclaim, modify, reassign, or remove any profile URL at any time for any reason, including but not limited to:

  • Trademark or Intellectual Property Claims: If a third party holds a valid legal claim, trademark, or other intellectual property right to the name or term used in your profile URL.
  • Impersonation or Misrepresentation: If your profile URL is being used to impersonate another person, business, or entity, or to mislead others about your identity or affiliation.
  • Brand Confusion: If your profile URL could cause confusion with HospoCV's brand, services, products, or official accounts (e.g., usernames containing "hospocv", "hospo-official", or similar variations).
  • Offensive or Inappropriate Content: If your profile URL contains vulgar, obscene, defamatory, discriminatory, hateful, or otherwise objectionable language or terms.
  • Platform Operations: If HospoCV requires the profile URL for platform operations, new features, system routes, or other legitimate business purposes.
  • Inactivity: If your account has been inactive (no login) for a continuous period of twelve (12) months or more, HospoCV may reclaim your profile URL and make it available for registration by other users.
  • Legal Requirements: If required by law, court order, governmental request, or to comply with legal process.
  • Terms Violations: If you have violated any provision of these Terms or any other HospoCV policies.

4.3 Username Squatting Prohibited

Username squatting is prohibited. Profile URLs must represent real individuals with genuine intent to use the Platform for its intended purpose. You may not:

  • Register a profile URL with no intention of actively using it.
  • Register profile URLs to prevent others from using them.
  • Register profile URLs for the purpose of selling, trading, or transferring them.
  • Register multiple profile URLs for the same person.
  • Register profile URLs containing names of celebrities, public figures, brands, or companies without authorization.

HospoCV may remove or reassign profile URLs that it reasonably believes are being squatted.

4.4 Profile URL Requirements

Your profile URL must:

  • Be between 3 and 30 characters in length.
  • Contain only lowercase letters, numbers, and hyphens.
  • Not begin or end with a hyphen.
  • Not contain consecutive hyphens.
  • Not be on HospoCV's list of reserved terms.

4.5 Profile URL Changes

You may change your profile URL up to three (3) times. When you change your profile URL, your previous URL will automatically redirect (301) to your new URL to maintain link integrity. Previous URLs are retained indefinitely for redirect purposes and cannot be reclaimed once released. Choose your profile URL carefully.

4.6 No Compensation

In the event that HospoCV reclaims, modifies, or reassigns your profile URL pursuant to this Section, you will not be entitled to any compensation, refund, or damages of any kind.

5. User Content

You retain ownership of the content you submit to HospoCV ("User Content"), which includes your profile fields, work history, education, avatar, and referrals you write about other users. By submitting User Content, you grant HospoCV a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your User Content in connection with operating and promoting the Platform.

You represent and warrant that:

  • You own or have the necessary rights to your User Content.
  • Your User Content does not infringe any third party's intellectual property or other rights.
  • Your User Content is accurate and not misleading.
  • Your User Content complies with all applicable laws and these Terms.

5.1 Referrals

When you write a referral about another user, you additionally represent and warrant that:

  • The referral is based on real, first-hand experience working with the person.
  • The referral is truthful and not defamatory, misleading, or fabricated.
  • You have a genuine professional or working relationship with the person.

The recipient of a referral controls its visibility on their profile and may keep it private, hide it, or delete it at any time from their dashboard. HospoCV may also remove referrals that violate these Terms.

Referrals you wrote remain in the recipient's profile until you delete them (individually from your dashboard, or in bulk when you delete your account — see Privacy Policy §6.1 for the full deletion flow).

6. Downloadable Assets (Share Kit)

The Platform allows you to generate and download assets from your profile, including a printable CV, QR code, and business card. These assets are generated entirely within your browser — HospoCV does not generate or store these files on its servers.

You are solely responsible for how you distribute, share, or use any downloaded assets. Downloaded assets may contain personal information from your profile (name, role, contact details) that you chose to include.

7. Visual Themes

HospoCV provides visual themes that change the appearance of your profile page. Themes are part of the Platform's design system and are licensed for your use on the Platform only. You do not acquire ownership of any theme design.

HospoCV may add, modify, archive, rename, or remove themes at any time without notice. Theme availability may vary by plan tier in the future.

8. Saved Profiles

The Platform allows you to save (bookmark) other users' profiles for your personal reference. Your saved profiles list is private and not visible to other users. The profile owner is not notified when you save their profile.

9. Prohibited Conduct

You agree not to:

  • Use the Platform for any illegal purpose or in violation of any laws.
  • Post false, inaccurate, or misleading information.
  • Create profiles with fabricated work experience, qualifications, or references.
  • Write fake, defamatory, or misleading referrals about other users, or referrals based on no actual working relationship.
  • Impersonate any person, business, venue, or entity.
  • Harass, abuse, or harm other users.
  • Upload sexually explicit, violent, or discriminatory content as avatar or in any profile field.
  • Use the Platform to solicit or advertise services unrelated to hospitality employment.
  • Scrape, crawl, or use automated means to access the Platform without permission.
  • Use data from the Platform for commercial purposes including but not limited to data mining, training artificial intelligence or machine learning models, building competing products, or reselling user information.
  • Systematically collect, harvest, or aggregate user data from the Platform regardless of the technical method used.
  • Interfere with or disrupt the Platform or its servers.
  • Attempt to gain unauthorized access to any part of the Platform.
  • Use the Platform to distribute spam, malware, or other harmful content.
  • Circumvent any measures designed to prevent or restrict access to the Platform.
  • Create a new account after your previous account has been terminated, without prior written consent from HospoCV.

10. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Intellectual Property

The Platform and its original content (excluding User Content), features, and functionality are owned by HospoCV and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

"HospoCV", the HospoCV logo, and other HospoCV marks (whether registered or unregistered) are marks of HospoCV. You may not use these marks without our prior written permission.

12. Third-Party Services and Links

The Platform may contain links to third-party websites or services that are not owned or controlled by HospoCV, including but not limited to social media platforms (Instagram, LinkedIn), external websites linked from profiles, and mapping services (Google Maps).

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party links at your own risk.

13. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

HospoCV does not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Platform is free of viruses or other harmful components.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOSPOCV SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Platform.
  • Any unauthorized access to or use of our servers or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Platform.
  • Any bugs, viruses, or other harmful code that may be transmitted through the Platform.
  • Any content or conduct of any third party on the Platform.

15. Indemnification

You agree to indemnify, defend, and hold harmless HospoCV and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Platform, your User Content, or your violation of these Terms.

16. Account Termination

HospoCV may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16.1 Account Deletion by User

You may delete your account at any time from your Settings page. If you no longer have access to your account, you may also email us at privacy@hospocv.com. Upon deletion:

  • Your profile, work experience, education, skills, and saved profiles will be permanently deleted (immediately for self-service deletion, within 30 days for email requests).
  • Referrals you wrote for other users will be removed from their profiles.
  • Referrals others wrote about you will be removed alongside your profile.
  • Your avatar image will be deleted from storage.
  • Your email will be removed from the authentication system.
  • Previous profile URLs will be retained for redirect integrity (redirecting to a 404 page).
  • Anonymized analytics data may be retained.

17. Dispute Resolution

If you have a dispute with HospoCV, we encourage you to first contact us at legal@hospocv.com to attempt to resolve the dispute informally. We will endeavour to respond within 10 business days.

If the dispute is not resolved informally within 30 days, either party may pursue mediation in Sydney, New South Wales, Australia. If mediation is unsuccessful, the dispute shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions.

19. Data Breach Notification

In the event of a data breach that is likely to result in serious harm, HospoCV will notify affected users and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, and in any event within 72 hours of becoming aware of the breach, in compliance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

20. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and HospoCV regarding the Platform and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: The failure of HospoCV to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. HospoCV may assign these Terms without restriction.

21. Contact Us

For any questions about these Terms, contact us at legal@hospocv.com.